Support Work FAQs

As a Support Worker, no two days are the same. It is a varied and fulfilling role. You’ll support people with all aspects of their day-to-day lives. This will vary depending on each person’s individual needs but may include support with personal care, learning life skills such as cooking and budgeting, support to eat and drink, taking part in social and physical activities and providing emotional and behavioural support.

You could work with lots of different people, including adults with learning disabilities, physical disabilities, autism, substance misuse issues and mental health conditions. You will also work with our multidisciplinary team (MDT) to ensure that the care provided meets the individual needs of the person or people you support. For more information about the support we provide, have a look at our case studies page or browse our Facebook, Twitter or LinkedIn pages.

Are you an effective communicator? Do you have a positive ‘can do’ attitude? Are you sensitive and discreet? Can you empower people? Are you flexible and open-minded? Are you practical and a good problem solver?

Our Support Workers, like the people we support, are all unique and each bring their own talents, passions and drive to their role. What sets apart a good Support Worker is empathy, a caring nature, a natural ability to connect with people, to motivate them and build confidence and self-esteem.

Many of the people we support at Precious have communication difficulties. This makes building trust, getting to know people, finding out their unique methods of communicating and understanding their traits and mannerisms incredibly important. You’ll be supported by an experienced team, who will be able to mentor you to develop the skills you need to succeed.

Of course! As one of the UK’s fastest-growing care organisations, we are looking for naturally compassionate people, with the right values and attitude, to join our growing team across England.

In return for your commitment, we can support you to develop your career, with learning and promotion opportunities, a passionate leadership team and the right training and mentorship to drive forward your skills and knowledge in social care.

If you have the right to work in the UK, have an excellent level of written and spoken English and are interested in becoming a Support Worker with Precious – then we would love to hear from you!

You don’t need any experience or qualifications to become a Support Worker. What’s really important is that you have the right values and behaviours to work in social care. Find out more about our values – kindness, involvement, quality of life and involvement – here.

At Precious, we use ‘values-based’ recruitment methods to secure team members with the right attitude, values and beliefs who can develop the skills required to succeed by being coached and mentored by our experienced teams.

As a Support Worker you will receive an hourly rate for the support you provide. This includes day support and night-time support and will be dependent on the location you work and your job role. As you progress your career you rate of pay will increase to reflect your experience and job role.

All of our rates exceed the national minimum wage. As an equal opportunity employer we do not pay less to younger Support Workers – ensuring the same hourly rate to those we employ under the age of 21.

We reward our staff generously for the outstanding work they do. With a competitive salary and flexible work patterns, you will also be part of the Precious family and have our full support every step of the way.

We promote a diverse workforce enabling flexible working practices: offering flexible contracts including part-time, supporting people with caring/parental responsibilities, and offering family-friendly and flexible hours for staff returning from illness or maternity leave.

We ensure fair and robust working practices via policies and procedures focussed on recruiting and developing team members in line with equal opportunities and diversity policies; employment law and pay in line with the Living Wage

You will receive a full induction when you join the Precious team. You will also receive on-the-job training, coaching and mentoring to support you to meet the needs of the people you support, such as Autism or communication methods.

Our managers and specialist trainers will guide you and ensure you have the right ongoing skills and you will receive regular learning opportunities throughout your journey with us.

If you think you have what it takes to make a difference in someone’s life, please browse our current vacancies. You will need to fill out an application form or submit your CV. If successful, you’ll be invited to join our recruitment process. This will include:

• A pre-screen video interview
• A question that focuses on what you’d do in a specific scenario
• An application form
• A skype or WhatsApp video if successful

We place a real focus on recruiting from within and promoting career advancement opportunities across our teams at Precious.

Many team members have benefitted from this drive, with their hard work, commitment and skills recognised and rewarded with internal promotions and career advancement opportunities.

Once you start working with us, your Manager will work through your future goals and aspirations during regular supervision and appraisal sessions – supporting and mentoring you to plan and achieve you work goals and drive your career at Precious.